Video calls have become commonplace in the last number of weeks. There are a number of platforms recommended for staff to assist with video conferencing
Microsoft Teams: Previously known as Skype for Business. To get set up log a call with the National Service Desk or phone 0818 300 300
If you already have Skype for Business you can continue to use it, and it over time, it will be upgraded to Microsoft Teams
More information about Microsoft Teams
Cisco Webex: You can log into a Cisco Webex meeting without an account. You only need Cisco Webex account if you want to host a meeting.
To get Cisco Webex set up on your laptop or PC complete an application form.
More information about Cisco Webex
WhatsApp: Can now be used by staff during COVID-19. It is important that you read the guidance on the use of WhatsApp
In addition to all of the platforms above, Attend Anywhere technology is also available to clinicians for physician - patient consultation.
More information about Attend Anywhere
No other technology solutions are approved for either Video Conferencing or Video Consultations. If you have a requirement to use a solution other than what’s listed here, check that you comply with HSE Policies and Data Governance & Security processes. Read more about the HSE’s data protection policies.